DELIVERY:
- At MDK we deliver the goods to you in 3 - 5 business days.
- Free delivery is offered with orders over 1000 DKK, otherwise delivery cost is 100 DKK.
- You do not have to worry if you are not home when the order is delivered. You can pick it up at the closest post office to you. Remember to bring ID.
- At checkout you can choose for your order to be shipped at a different address. The only way we can still change the shipping address is if it has not been shipped yet.
DELAYS: If you are having problems with delays please do not hesitate to contact us. For any other information or questions visit our FAQs page or contact us at:
TLF NR: +45 7022 4770
EMAIL: webshop@cphfashionpool.com
We offer returns and exchange services under the following circumstances:
- Incorrect item received
- Damaged merchandise
- Wrong size
PERIOD: We provide a 14 days grace period for you to contact us in regards to your return.
HOW TO RETURN: When you return an item it has to be in the original condition, with all tags and packaging.
HANDLING OF RETURNS: Please mind that we are trying to do our best when handling returns and keep you as a customer always in mind.
However, returns are handled strictly. If rejected the item will be sent back to you on your own cost.
REFUNDS: We will refund you on the same credit/debit card that you used to complete your payment, within 14 days after receiving your return.
ANY QUESTIONS ? Visit our HELP page or contact us at:
TLF NR: +45 7022 4770
EMAIL: webshop@cphfashionpool.com
