Returns

We offer returns and exchange services under the following circumstances:

  • Incorrect item received
  • Damaged merchandise 
  • Wrong size

PERIOD: We provide a 14 days grace period for you to contact us in regards to your return. 

HOW TO RETURN: When you return an item it has to be in the original condition, with all tags and packaging. 

HANDLING OF RETURNS: Please mind that we are trying to do our best when handling returns and keep you as a customer always in mind.

However, returns are handled strictly. If rejected the item will be sent back to you on your own cost.

REFUNDS: We will refund you on the same credit/debit card that you used to complete your payment, within 14 days after receiving your return.

 

ANY QUESTIONS ? Visit our HELP page or contact us at:

TLF NR: +45 7022 4770   

EMAIL: webshop@cphfashionpool.com

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